Christmas closure

Thank you to all our patients and staff for being a part of our family this year. Bring on a happy and healthy 2021!

We will be closed Wednesday 23rd December and reopen Monday 4th January.

How to Choose A Dental Clinic

When the time has come for you to find a new dental clinic in your hometown, then you may not be certain of exactly what to do to make sure that you get the best available.

If you are a bit nervous of the dentist, or are concerned that they may require you to have a lot of dental treatment, then making sure that you find a high quality reputable clinic like Albany Dental is one way to be certain that you don’t have to worry about the care you will receive. There are several ways you can find a clinic to suit your needs.

Look for a reputable clinic

A large number of clinics are now online, and this means that it should be easier to find out if they have a good reputation for being kind to their patients. Customers recommending the clinic, particularly those who have regular appointments at the facility, will make it clear that they have a caring and compassionate dentist.

Look for expertise

All dentists working in Australian clinics will have qualifications, but you may want to find a dental surgery which deals in a specific type of treatment – perhaps a cosmetic dentist, for example. When you are looking at the Albany Dental clinical team, you need to find someone who matches up with the treatments that you will require. Our team offers expertise in most areas of general dentistry, so we are sure you will find a practitioner that suits your needs.

Check out equipment

You can make sure that the dental surgery is fully equipped with a range of different treatment options. This might mean that you go to view the treatment rooms, and all the amenities, before you become a patient of any particular dentist.

Is it clean?

Hygiene is key when being treated by a dental team, so you need to make sure that your surgery is clean. Come to see Albany Dental at any time so that we can show you how seriously we take our hygiene.

Do they take private health insurance?

If you are going to rely upon a private health insurance card to take care of your treatment payments, then you have to find a clinic that will accept your card. Also check for the cost of your dental services. We accept all private health insurers and offer Hicaps at point of service, which means that you won’t have to claim later. We are also happy to see you for a consultation to advise of all costs relating to your specific treatment.

Talk to us today

If you are looking for a good dental clinic in Gosford, then you should speak to Albany Dental today. We can help you with dental treatments, so contact us online or call (02) 4324 1181 now.

We are now part of TerraCycle’s Oral Care Brigade!

What you can recycle as part of the program

We are proud to now be part of TerraCycle’s Oral Care Brigade.

What can be recycled?

Any brand of used toothpaste tubes, toothbrushes, plastic toothbrush packaging (excluding cardboard), electric toothbrush heads, interdental brushes, and any kind of non-electric toothbrush or toothpaste tube and all affiliated non-recyclable packaging. Please use the full product before sending it in.

Store up your used goods, ask any family or friends and once you have some to bring in, just pop in the box in reception. Once we have a large stash we will then send in to TerraCycle. Each kg of recycled waste is converted into points and donated to charities and schools. How good is that?!

Booking ahead for check-ups

We are currently heavily booked for check-ups so if you are wanting to have one done, please phone us to make an appointment. Some popular appointment times are booked up until October. If you are wanting to get the family in, please phone us on (02) 4324 1181 and we will accommodate you as best as we can!

COVID-19 Update May 2020

To our patients (and friends!),

GOOD NEWS! We can see patients for their regular check-ups and cleans once more!

Now that the Australian Government and Australian Dental Association have advised us it is safe to do so, we are now back to operating under normal conditions.

For the month of June onwards, we are aiming to be back to our usual opening hours/days (during COVID-19 lockdown we were only open 2-3 days a week for emergencies). Unfortunately, over the last few months many people have had to defer their regular appointments; we would recommend you ring to organise an appointment ASAP so as to avoid a long wait.

We will continue to screen all patients for COVID-19, and ask you to please defer any appointments if you are feeling unwell, or have come in to close contact with anyone who is under investigation for, or has been diagnosed with COVID-19. Our strong infection control policies remain in place, and we will always uphold rigorous cleaning and sanitising procedures.

We would like to thank all of our staff and patients for their tolerance during this pandemic and co-operating with the guidelines we had set before us. As always, our focus is on our patients and we look forward to seeing you again soon.

If you have any questions, please don’t hesitate to phone our friendly team.

Keep smiling,

Cassie Watts

Practice Manager


Flossing is an important part of your daily brushing routine at home. It removes food particles that your toothbrush just can’t access. Flossing not only improves your breath, it reduces decay and keeps your teeth looking their absolute best.

If you find floss difficult to use, there have been alternatives designed to make life a lot easier. For example, Piksters. They are interdental brushes that come in all different sizes to cater for everyone. Otherwise there are floss holders that make it easy to hold onto the floss instead of wrapping around the tooth.

By flossing once a day, preferably at bedtime, you will reduce your cavity rate and also help to prevent gum disease. Also, be gentle when flossing to avoid inflamed gums. If you experience bleeding gums, this is an indication of bacteria present, so gently massage gum line with a soft toothbrush. It’s an essential daily exercise that will keep your teeth and gums healthy in between your routine dental examinations every six months.

It is also very important to floss whilst you have braces. There are alternatives that can assist you such as Super floss, Piksters etc. If you neglect to floss you can develop gum disease, and be susceptible to sensitive, red and swollen gums. Healthy gums will also assist in the progress of your orthodontic treatment.

How to floss:

  1. From the dispenser, pull approximately 30 centimetres of dental floss.
  2. Fasten the ends of the floss around your middle and index fingers.
  3. Pull the floss tight around each individual tooth in a C shape, move the floss back and forward gently, being careful not to saw the gum however in a pull-push and up-down movement against each tooth.

Please take care of your pearly whites by implementing this necessary task into your dental routine at home.

COVID-19 Update 30th April, 2020


To our patients (and friends!),

Further to my previous letter in March, I wanted to give you another update regarding the COVID-19 situation.

As you may be aware, the Australian Government and Australian Dental Association have advised us that they have dialed back their restrictions from Level 3 to Level 2. This is a promising sign and we hope that we can return to normal in due course.

What does level 2 mean?

It means we can continue to see you and your family for treatment of large fractures and pain management as we have been doing so during this pandemic. It also means we can do other restorative procedures using the correct equipment. The key principle is the provision of treatments that are unlikely to generate aerosols. When aerosol-producing procedures are undertaken, a dental dam will be used. This is to help reduce the risk of community transmission of Coronavirus.

Is it safe to come to the dentist?

Very safe. In addition to the already high standards of infection control already in place, we have introduced further policies to ensure our staff and patients’ health is of the utmost priority. For more information on these measures, please check our website for the previous COVID-19 updates.

When can I book in for my regular check-up?

We are tentatively booking patients in for June; however, it is hard to predict when restrictions will lift. As such if necessary, our staff will phone you to let you know about these appointments and we can push back the appointments a few weeks and you won’t lose your spot. We anticipate there may be a high demand for appointments once restrictions are lifted, so we encourage all our patients to book early to avoid disappointment.

How will we keep you updated?

We will endeavour to regularly update our website and social media channels throughout this time. We will also email our patients once normal operations are underway at the practice.

If you have any questions, please don’t hesitate to phone our friendly team.

Keep smiling,

Cassie Watts

Practice Manager


I wanted to give you another update regarding the services we are providing at Albany Dental during the COVID-19 situation.

Dentistry is considered an essential service, so the surgery will remain open. During the lock down we will only be allowed to provide “essential dental procedures”. These include:

  • certain fillings
  • tooth fractures
  • relief of pain
  • tooth aches
  • urgent extractions
  • dentures
  • other limited treatments.

If uncertain, please call us for clarification. Don’t leave a problem to get worse.

This also means for the time being we are temporarily discontinuing routine check-up and cleans, and any non-urgent work including but not limited to: minor fillings, cosmetic work and crown/bridge work.

In this fluid environment we cannot guarantee the days we will have appointments available; however, it is our aim to have a dentist here available for you as regularly as we can. Please call us and we will accommodate you as soon as possible.

In addition to the already high standards of infection control already in place, we have introduced the further policies:

  • Each patient is responsible for swiping their own health fund card through HICAPS (with direction from staff).
  • No cash payments will be accepted until otherwise advised. Card and contactless payments only.
  • We will ask patients to remain in their car prior to their appointment, and call our reception to notify them of your arrival. Following this, a staff member will call when a practitioner is available to see you. This is to reduce social contact in the waiting room and common areas.

We are taking every step to make it as safe as possible for you to continue seeing us and endeavour to keep you updated throughout this situation.

If you are concerned about anything, please give our friendly staff a call. We are part of your community and we think of you as our extended family. If you need anything in this time, please don’t hesitate to reach out to us. Please check out our website and Facebook page for any further updates.


Practice Manager

Important information regarding COVID-19

In line with guidelines from the Australian Government and the Australian Dental Association, Albany Dental would like to keep our patients up-to-date with how we are managing the current COVID-19 outbreak.

We have two points we would like to mention today.

First and foremost, We would like to remind our patients that Albany Dental has always had the highest infection control standards and we continue to maintain and adapt these as more information is released about COVID-19. We are well stocked with masks, gloves and antibacterial cleaning products despite global shortages. We will continue to ensure the safety of and protect all staff and patients.

• All surfaces within the practice including reception and waiting room will be disinfected every hour.
• We have also removed all magazines and toys from the surgeries and waiting room as precautionary measures.
• Hand sanitiser will be made available for our patients to use during and after their visit.
• A pre-treatment hydrogen peroxide mouth rinse will be supplied at the start of every appointment to every patient to minimise cross-contamination.
If in doubt, we suggest staying home. It is essential that we all work together to try to minimise the spread of this pandemic.

Secondly, we ask that if you have been overseas, or in close contact with someone who has been overseas, that you observe the Government’s mandatory 14-day self-isolation requirement. Please call us to defer your appointment until after that time period.

We also ask that regardless of your travel history, if you have flu-like symptoms such as fever, cough, widespread body aches, sore throat, stuffy/runny nose, vomiting or diarrhoea that you phone us to defer your appointment until you have been 100% well for 48 hours or have had a negative Coronavirus test.

If you have questions, it is best to call your GP or Healthdirect on 1800 022 222.

We thank everyone for their understanding in this unprecedented time.

Albany Dental

Christmas/New Year Closures

We wish all our patients a wonderful festive season with their families and friends. Our closure dates are above. Make sure you get your appointments booked in early to avoid disappointment!